Support
Questions, problems or ideas? Write to us at support@tryvowly.app — we read every message and usually reply within a few days.
Reporting a problem? Tell us what happened and what you expected, and include your device model, iOS version and a screenshot if you can. Send it from the email address you use for Vowly so we can find your account. Email support
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Vowly and tap Cancel Subscription. You keep Vowly Pro until the end of the period you've paid for.
How do I get a refund?
Payments go through Apple, so refunds do too. Request one at reportaproblem.apple.com.
I bought Pro but the app doesn't show it.
Make sure you're signed in to the same Vowly account, then open the Pro screen and tap Restore. If it still doesn't appear, email us with the date of your purchase.
How do I change my languages, level or daily goal?
Open Settings in the app. Your progress in each language is kept separately.
How do I delete my account?
You can delete it in the app at any time — see how to delete your account.
How do I get a copy of my data?
Email support@tryvowly.app from the address linked to your account and we'll send it within a month. Read more in our Privacy Policy.